How to Fix Netflix Not Working on LG TV? Are you settling in for a binge-worthy relaxation session only to find Netflix isn’t working on your LG TV? Don’t worry—you’re not alone, and better yet, there’s a lot you can do to solve the issue. Whether Netflix is freezing, failing to load, showing error messages, or simply not playing your favorite shows, this troubleshooting guide will get you back to streaming in no time.
Methods to Fix Netflix Not Working on LG TV Issue
Let’s explore the most effective methods to resolve the issue, step by step.
Restart Your LG TV
The classic “turn it off and on again” often works wonders. Restarting your LG TV clears up temporary glitches that might be interfering with Netflix.
Read: How to Restart LG TV
Restart Using the Remote:
- Press the Power button on your LG TV remote to turn it off.
- Wait for at least 30 seconds.
- Press the Power button again to turn it back on.
- Relaunch Netflix to see if the issue is resolved.
Restart When Frozen:
If your TV is frozen and unresponsive:
- Unplug the power cord from the wall outlet.
- Wait for at least 60 seconds (this hard reset is important).
- Plug the power cord back in and switch on your TV.
- Open Netflix again.
Check for Updates
Outdated software can often cause apps like Netflix to behave poorly. Make sure both your LG TV and Netflix app are up to date.
How to Check for Updates on LG TV Devices:
- Press the Settings button on the remote.
- Navigate to All Settings > General > About This TV.
- Check the Allow Automatic Updates box to ensure future updates are seamless.
- Click Check for Updates to manually search for the latest firmware.
- If an update is available, download and install it. Once your TV restarts, try opening Netflix.
How to Check for Netflix Channel Updates:
- Go to the LG Content Store on your TV.
- Search for “Netflix” in the search bar.
- If an update is available, you’ll see an “Update” button. Select it and wait for the app to update.
- Once completed, reopen Netflix to see if the problem is fixed.
Check Your Netflix Account
Sometimes, the issue isn’t with your TV but with your Netflix account setup or subscription.
- Open Netflix on a different device (like your smartphone or computer).
- Log in to your account to ensure there are no billing issues or errors.
- If you see an activity error message like “Too many users”, someone might be using your account beyond the allowed limits. Adjust account usage or upgrade your subscription if necessary.
Delete and Redownload the Netflix App
If restarting and updates don’t fix the issue, reinstalling the Netflix app may help reset its settings and clear corrupted data.
How to Remove an App on LG TV:
- Press the Home button on your remote to open the App Launcher.
- Navigate to the Netflix app and hover over it.
- Press and hold the OK button until a menu appears.
- Select Remove and confirm the action.
How to Add an App on LG TV:
- Open the LG Content Store from your TV’s home screen.
- Search for “Netflix” in the store’s search bar.
- Select Netflix from the results, then press Install.
- Once installed, log back into your account and see if the app is now working smoothly.
FAQ’s
Q: Why does Netflix keep freezing on my LG TV?
A: This can happen due to a variety of reasons, such as temporary software glitches, slow internet connections, or issues with the Netflix app itself. Start by restarting your TV and ensuring your internet connection is stable.
Q: Do I need to update my LG TV regularly?
A: Yes! Updating your LG TV ensures that the system software is optimized for the latest apps and features, including Netflix. Keep automatic updates enabled for a hassle-free experience.
Q: Can a slow internet connection impact Netflix streaming?
A: Absolutely. Netflix requires a stable internet connection for smooth streaming. For HD viewing, a speed of at least 5 Mbps is recommended; for 4K Ultra HD, 25 Mbps or more is ideal.
Q: How do I fix Netflix error codes on LG TV?
A: Netflix error codes typically indicate specific problems such as connectivity or account issues. Visit the Netflix Help Center and search the error code you see on your screen for tailored solutions.
Conclusion
Netflix not working on your LG TV can put a damper on your relaxation time, but the steps above will have you back to streaming in no time. Restart your TV, check for updates, and don’t hesitate to reinstall the app if necessary. If you’ve tried everything and are still experiencing issues, it may be time to contact Netflix support or your LG TV customer service to check for deeper compatibility problems. Streaming should be enjoyable and effortless, and these teams are here to help.